Our pro bono portal

Justice Connect’s Pro Bono Portal is revolutionising the pro bono landscape in Australia and beyond.

Clearinghouses around the world have been matching people with unmet legal need and public interest cases with lawyers wanting to contribute for free for many decades. For years these clearinghouses ran with physical blackboards, then whiteboards, and finally spreadsheets.

As the scale of unmet legal need increases, public interest legal issues arise with continued frequency and firms become more technologically sophisticated, the time came to rethink our clearinghouse operations.

Starting by conducting research with our 50 member firms and our staff, we designed a technology driven system to match unmet legal need with the capacity in our network of 10,000 pro bono lawyers.

We launched our portal in a pilot with 14 Australian firms in March 2019. We will shortly roll out the portal with another 30 Australian firms, and are in conversation with a number of international stakeholders interested in investigating the potential of using the portal in their jurisdiction.

 

Image of pro bono portal firm landing page

Testimonials from our firms

What firms are saying about our portal

 ““We strongly support this thoughtful, design-led approach to harnessing technology so that we can better match unmet legal need with pro bono resources.”

“It has been really good to see what else is available at Justice Connect on the Opportunity Board. This is helpful for when there is a group at the firm that wants to do more work – I can proactively look”

What firms have said about participating in our pilot

“The Portal Pilot is one of the best IT pilot programs I ever seen. The smoothness of the pilot is fantastic. Even if you make no further changes it would still be great”

 “It has been good to be involved. It hasn’t felt too much like a pilot. It’s seemed to work pretty well from the beginning… it’s fit for purpose.”

“We’ve really valued the opportunity to participate in the pilot of Justice Connect’s portal. We’ve been able to help shape the portal so that it really meets our needs”

 

A dashboard mock-up showing what data from the legal help gateway could look like.

 

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