Apply for free legal help

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Justice Connect’s Access Program

Access Program responds to areas of rising legal need and matters in the public interest, generally in Victoria and New South Wales.

Legal problems we may be able to assist with include:
✓ Financial legal problems
✓ Disputes about work and employment
✓ Legal problems in emerging areas such as disaster-related legal issues

There are areas of law that unfortunately we cannot assist with, including:
X  Criminal law
X  Family law
X  Migration and refugee claims
X  Neighbourhood disputes*
X  Planning disputes*
X  Small business problems*

* There are exceptions for disaster-related legal issues.

For more information on what we cannot assist with, and details of alternative providers of free legal help, please visit https://justiceconnect.org.au/access-program-who-we-cant-help/.

I understand that this is an application only, where I am making a request for assistance, and no client-solicitor relationship is created.

How we use and what we do with your personal information

The personal information that you provide to us in this application is used to make an assessment about whether we are able to provide you with a service or refer you to another service provider.

We respect your privacy and confidential information, and have designed robust systems to protect your information.

Some of our services are delivered by our lawyers in our pro bono network. We may share your information with these lawyers for the purposes of finding you legal assistance.

We will not share your personal information with other service providers (other than lawyers that we are trying to recruit to provide you with legal assistance) without first seeking your consent.

We may use deidentified and anonymised information collected to improve our products and services.

We collect, use, disclose and store your personal information in accordance with our privacy policy.

View our privacy policy and disclaimer.
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We generally cannot assist people with legal problems that are outside of Australia, or who are living outside of Australia.

We generally cannot assist people with legal problems that are outside of New South Wales or Victoria.
We may be able to assist you if your legal problem is in the Federal Court or Federal Circuit Court. If this applies to you, check your eligibility and apply to our Federal Self Representation Service through our Self Representation Service application form.

If this does not apply to you, you may wish to contact one of the following organisations:

- South Australia - JusticeNet
- Queensland - LawRight
- Western Australia - Law Access
- Tasmania - Tasmania Legal Aid
- Australian Capital Territory - Legal Aid ACT
- Northern Territory - Northern Territory Legal Aid Commission

Alternatively, you may wish to contact your local Legal Aid Commission in your State or Territory, or speak to your local Community Legal Centre to understand your options.

How we can help for your problem types
You have selected some matters that Justice Connect cannot assist with, but we may be able to assist you with some of your problems.
Read about the problems that we can't help with, and then you can continue to tell us more about the problems we can help with.
Problem types we can't help with:
Continue
To find out if you are eligible for assistance from Justice Connect for your other legal problems please press next.

Something Else

You selected that you have a legal problem that Justice Connect cannot assist with, and Something Else. Unfortunately, Justice Connect cannot assist with all types of legal issues.

For guidance on other legal services please go to our Who we can’t help page
Thank you for checking your eligibility online.

Income too high
Based on your responses, for the type of legal problem that you have, your income and assets are above our eligibility requirements.
Justice Connect's services focus on assisting the most vulnerable people. We know that there are many people with unmet legal needs who cannot afford a lawyer, and are not eligible for our services. We advocate for increased funding of legal services so that more people can access free legal help.
You can read more about our services and access self-help tools for those services here, and you can also read more about where else you can look for free legal help here.

Describe your assets and debts*
Why are we asking for this information?

Why we are asking

We are asking this information because it helps us assess if we have a service that can help you. Some of our services have specific eligibility criteria. We will not save this information linked to your name unless you provide your name to us at a later stage in the application process.
Estimated value of assets not including property*
Please provide a rough guess of the value of assets that you own like cars, tools, jewellery.
Estimated amount of debts*
A rough guess of the amount of debts that you have, not including mortgages over property. Include credit card debt, personal loans etc.
Estimated value of property*
A rough guess of the estimated value of property that you own (eg your home or investment properties).
Estimated debts over property*
A rough guess of the amount outstanding in mortgages over property that you own.

Please describe your legal problem in more detail*
The more information we receive, the easier it will be for us to assess whether we can provide you with assistance. If you do not provide enough information for us to understand what's going on, you may need to make this application again.

You have selected the following legal areas:
{Legal problem type:100}
What you have told us so far
Details about your appeal
Where was the order/previous decision made?*
Please provide the location where the order/decision was made*
What order/decisions are you appealing?*
0 of 100 max characters
Details about your employment problem
Have you made an application to the Fair Work Commission or the Fair Work Ombudsman about your matter?*
If yes, what was the outcome of your application?*
0 of 100 max characters
Please provide further information about: *
- The background of your legal problem
- Who is involved
- What has happened
- What help you need
- The particular outcome you are hoping to achieve
Please describe your legal problem in more detail*
0 of 3000 max characters
What assistance have you already sought? *
Please describe any action you have taken already relating to your legal problem and what the outcome was. If you have not yet taken any other action, please write ‘N/A’ or ‘None'.
Please describe any assistance you have already sought*
0 of 1500 max characters

Do you have an upcoming court date or hearing?*
- Yes
- No
Please provide the details of your key dates
Please provide the details you have about your hearing such as the name of the court (e.g VCAT, Magistrates Court)

Date Please describe what will happen on this date Actions

There are no Dates.

Maximum number of dates reached.

Date	Please describe what will happen on this date	Actions
There are no Dates.

Formal letters or notices

Have you received formal letters or notices about your problem?*
Have you received formal letters or notices about your problem?*
- Yes
- No
Please describe these letters/notices, and if possible upload them.
Upload letters/notices
You can select multiple files to upload (Max. 4 documents, 60MB per document)
Drop files here or

Accepted file types: jpg, gif, png, pdf, jpeg, doc, docx, Max. file size: 63 MB, Max. files: 4.

Please provide names of other parties to the legal dispute
By other parties we mean the people on the other side of the legal issue (eg. a person, a business).
Other Parties

Organisation / Individual Name Party's Phone Actions

There are no Parties.

Maximum number of parties reached.

Organisation / Individual Name	Party's Phone	Actions
There are no Parties.

Personal Circumstances
Do any of the following apply to you? Providing this information is optional.
Why are we asking for this information?

Why we are asking

We are asking this information because it helps us assess if we have a service that can help you. Some of our services have specific eligibility criteria. We will not save this information linked to your name unless you provide your name to us at a later stage in the application process.

You may select multiple options
Affected by COVID-19
- Affected by COVID-19
Personal Circumstances - do any of these apply
- Mental health condition
Experiencing or at risk of family violence
- Experiencing or at risk of family violence
Identify as living with disability
- Identify as living with disability
Over 55 years of age
- Over 55 years of age
Require an interpreter
- Require an interpreter
Select your preferred language
Describe how you have been affected by COVID-19*
Do you identify as Aboriginal or Torres Straight Islander?

Special Circumstances
Do you have any other special or life circumstances that you think Justice Connect should consider or know about?
0 of 2000 max characters

Justice Connect’s Access Program

We generally cannot assist people with legal problems that are outside of Australia, or who are living outside of Australia.

We generally cannot assist people with legal problems that are outside of New South Wales or Victoria.

Please select the type of legal problem you need help with*

Please confirm your legal problem type*

How we can help for your problem types

Problem types we can't help with:

Continue

Something Else

Tell us about you*

Income eligibility checks

Income too high

Describe your assets and debts*

Please describe your legal problem in more detail*

You have selected the following legal areas:

Details about your appeal

Details about your employment problem

Please provide further information about: *

What assistance have you already sought? *

Formal letters or notices

Have you received formal letters or notices about your problem?*

Please provide names of other parties to the legal dispute

Personal Circumstances

Your contact details*

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