We provide free legal information, advice, and representation to Victorians who are experiencing or at risk of homelessness.

We can help with problems including:

  • Housing debts including rent arrears, repairs, or maintenance
  • Tenancy and housing if you are at risk of being evicted into homelessness
  • Fines and infringements related to homelessness
  • Consumer debts which are causing financial hardship
  • Some criminal law issues

If you are eligible, we will book you in for an appointment with our lawyers and you will receive ongoing legal representation, including advice, negotiation, or representation at courts and VCAT.

You may be ‘experiencing or at risk of homelessness’ if you are:

  • Having a legal problem in Victoria
  • At risk of eviction with nowhere to go
  • Finding it difficult to stay housed due to your personal circumstances or legal issues
  • Sleeping in a park or car
  • Moving between refuges or emergency housing
  • Couch surfing or staying with friends

When you apply for help online, we’ll ask you a few questions to check your eligibility and help match you with the right Justice Connect service.

You can also call us on 1800 616 313 (free from landlines) or 03 8636 4408, (Mon-Fri: 9:30AM-1PM, 2-5PM).

Clear, easy-to-understand explanations about the law.

A lawyer to speak and act on your behalf in legal matters, including in court or at VCAT.

If we can’t help you, we will refer you to another legal service who may be able to help.

If you’re a renter in Victoria facing family violence, our free online tool Home of Your Own can help you understand your rights and take preventative action to stay safely housed.

10 mins

Anonymous

If you’re a renter in Victoria who is behind in rent, facing an eviction, or a rent increase, our free online tool Dear Landlord can guide you through your options and help you take action.

10 mins

Letter generator

If you have a specific, non-urgent legal question about housing or homelessness, you can ask a lawyer for free using Justice Connect Answers.

10 mins

Online legal clinic