
| What we do |
|---|
| 1. Develop and deliver education and self-help resources |
| 2. Community outreach |
| 3. Complementary services (e.g. social work) |
| 4. Legal services design and delivery |
| 5. Strategic engagement |
| Changes we see |
|---|
| 6. Better identification of legal problems by help-seekers |
| 7. Increased capacity of help-seekers to self-help |
| 8. Increased access to appropriate and timely legal support for help-seekers |
| 9. Better understanding of users’ experience of legal services ecosystem |
| 10. Increased understanding by decision makers of the legal issues affecting people and community organisations |
| 11. Increased community awareness about the impact of legal and associated social problems |
| 12. Legal problems prevented and resolved |
| 13. More people understand the law, and legal system |
| 14. Better user experience of the legal services ecosystem |
| 15. More decision makers prioritise implementing the best solution to legal system problems |
| 16. Increased community buy-in and desire to fix legal and associated social problems |
| Our impact |
|---|
| 17. Stronger & more effective community organisations. |
| 18. Improved individual wellbeing. |
| 19. Better responses to legal need. |
| 20. Better laws & policies. |
TIP: Our theory of change is best viewed via the below diagram that shows the links between how we work, what we do, the changes we see, and the impact we have.
Our 2028 strategy
Justice Connect has always been brave about doing things differently. Our 2028 strategy is the next chapter in that journey.

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