How we create impact
At Justice Connect, our vision is a world in which legal support is within everyone’s reach.
We focus on practical solutions that help people understand their rights, navigate complex systems, and take action to resolve their legal problems. We also work to strengthen the broader systems that shape access to justice across Australia.
Impact matters. We listen to our clients and monitor our results so we know what really works.
When we’re onto a good thing, we need to keep it going. That’s why we focus on projects that demonstrate impact, so we can continue to pursue new ideas, while continuing to support the ones that are proven to work.
Quick links to understand our impact
To understand our impact, you can browse:
- Our 2028 strategy
Our strategy sets the direction for our work and the goals we are striving towards. - Our theory of change
A clear framework showing how our work leads to better outcomes for individuals and communities. - Our Annual Impact Report 2024-25
A snapshot of our work, our wins, and our impact over the last financial year. - Our Reconciliation Action Plan
Our commitment to reconciliation, and the actions we are taking to embed it in our work.
Our 2028 strategy
Justice Connect has always been brave about doing things differently. Our 2028 strategy is the next chapter in that journey.
Our impact in FY25
1.27M
views to our websites
7,413
one-to-one legal services delivered
59,741
pro bono hours leveraged
$25.7M
estimated value of pro bono time contributed
Explore our Annual Impact Report 2024-25
Understanding our work, our wins, and our impact
Looking for our previous reports?
Browse our previous Annual Reports, Impact Reports, and Financial Reports.
Awards
Justice Connect’s work has widely been recognised as leading the field.
Some of our most recent awards include:
2021
Australian Good Design Awards – Design Research
Seeking Legal Help Online: Understanding the missing majority
2020
South Eastern Sydney Local Health District (SESLHD) Healthcare Awards
Health Justice Partnership with Uniting War Memorial Hospital
2019
Australian Not-for-Profit Technology Awards
Kate Fazio, former Head of Innovation and Engagement
See more awards
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Our Reconciliation Action Plan
We believe in a society in which legal systems are accessible and accountable, rights are respected and advanced, and laws are fairer for Aboriginal and Torres Strait Islander peoples.
Donate now
Your donation will help make justice more accessible, more efficient, and more human.
