Each year millions of people in Australia experience a legal issue but only half receive legal help. We’re working to close that justice gap.


We are committed to taking an impact-focused approach, applying research and design principles to develop our products and services to ensure they make a tangible difference for our clients and sector peers.

We deliver services that assist both people and not-for-profit organisations. Those we assist often struggle to navigate the law, are unable to use the law in their daily lives and disproportionately experience the impacts of harsh and unjust laws. We aim to solve legal problems to help prevent the negative impacts on people’s lives and organisations and empower the community to use the law as a force for good.

Given the scale of the challenges we address, we use digital innovation to extend our reach and impact, supporting us to be more efficient and accessible, while helping us capture and use data to better understand legal need and structural issues.

We also harness the extraordinary pro bono contributions of over 50 member firms and the barristers we work with across the country. We direct pro bono effort through our innovative service models to ensure that pro bono hours deliver the best outcomes for the community.

Drawing on the insights from our service delivery, we develop strategic interventions to help address the system-level drivers of legal problems and the barriers people face when engaging with the legal system. By addressing root causes of flawed or unfair laws and poorly designed systems, we prevent the long-term challenges that people and not-for-profit organisations continue to face.



Our approach

Traditional ways of working won’t close the justice gap. That’s why we design and deliver innovative responses to help more people get the legal help they need. So we can stretch our reach while still providing intensive support where it’s needed.

Find out more

Our impact

Impact matters. We listen to our clients and monitor our results so we know what really works.

See our impact

Annual reports

View our years in reviews, with our past annual reports and financial statements.

View annual reports

Awards we’ve won

Our work increasing access to legal support and progressing social justice has been recognised with the following awards.


Good Design Awards Australia

Dear Landlord


Good Design Awards Australia

Seeking Legal Help Online: Understanding the missing majority


Telstra Business Women’s Awards

Kate Fazio, Head of Innovation and Engagement


South Eastern Sydney Local Health District (SESLHD) Healthcare Awards

Health Justice Partnership with Uniting War Memorial Hospital


HESTA Community Sector Award

Justice Connect


Good Design Awards

Gateway Project


Australian Not-for-Profit Technology Awards

Kate Fazio, Head of Innovation and Engagement


Pro Bono Australia Impact 25

Gillian Triggs, Patron of Justice Connect


VicHealth Awards

Health Justice Partnership with cohealth


Google Impact Challenge

Pro Bono Portal


Work with us

Justice Connect is a vibrant workplace where you can make a positive change for good.

We have great career opportunities, as well as roles for volunteers, PLTs and secondees.

Work with us