How to stay safe when banking online

In this article

This resource is for anyone who wants to feel more confident using online banking and keep their money safe. It’s especially for people who feel worried, new to online banking, or unsure about using apps and websites.

By the end, you’ll know how to:

  • Spot if a banking app or website is not real
  • Understand what banks will and won’t ask you
  • Create simple, strong passwords and avoid scams
  • Know what to do if your account is hacked or compromised
  • Understand your rights if something goes wrong

Whether you’re just starting out or want to feel safer online, this guide will take you through it step by step.

This resource was last updated on 28 November 2025. This is legal information only and does not constitute legal advice. You should always contact a lawyer for advice specific to your situation. Please view our disclaimer for more information.

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