Video: understanding digital scams and what to do if you're affected by one
Last updated 20 January 2026
Last updated 20 January 2026
This page provides information if:
You want to understand how to spot a digital scam
You want to learn how to respond to a scam, if you think you’ve been affected by one
✔ How to STOP and take the time to review things online that seem suspicious.
✔ How to CHECK if online information is legitimate, or if it’s likely to be a scam.
✔ How to REPORT scams you come across online, or that you’ve been affected by.
✔ How to RECOVER money or information if you think you’ve been affected by an online scam.
You might be eligible for free legal help from our lawyers. Making an online application is the quickest and best way to apply for free legal help.
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Justice Connect is grateful to Telstra for their generous support to create this resource, and Get ePrepared. Learn more about Telstra’s work building Australians’ digital skills and confidence so they can take part in the online world.

This resource was last updated on 20 January 2026. This is legal information only and does not constitute legal advice. You should always contact a lawyer for advice specific to your situation. Please view our disclaimer for more information.