Key findings from our Self-help for Common Legal Problems Report

We’re launching new research on how legal service organisations can improve the way we share information and tools by applying a human-centred design approach.  Human-centred design involves taking an empathetic approach that puts users at the centre of the design process. By better understanding people’s needs and wants, we can design tools, products, services and systems that meet people’s needs.    The findings in our […]

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