We’re answering your simple legal questions online
26 Mar 2020
Justice Connect Answers connects people with real lawyers who can answer their simple legal questions — for free and online.
At Justice Connect, we’ve been building online tools such as our Pro Bono Portal and Legal Gateway to increase access and help our lawyers find people the legal help they need, when they need it. And now, we’re pioneering a new way of providing pro bono legal services online: Justice Connect Answers.
It’s entirely run online, meaning you can ask legal questions on Justice Connect Answers wherever you are, and lawyers can provide legal advice from wherever they are working.
What is Justice Connect Answers?
Justice Connect Answers allows qualifying help-seekers to submit legal questions, which are then answered by a lawyer from one of Justice Connect’s member firms.
How does it work?
Justice Connect Answers allows you to sign up and lodge their questions about legal issues including:
• Housing and homelessness
• Financial issues
• Work and employment law for employees (for employees only)
• Personal rights and safety
• Reviewing government decisions
• Other (reviewing contracts).
Once the question has been posted, lawyers from our member firms will provide tailored and specific legal advice directly to you via the platform. Pro bono lawyers benefit from being able to provide legal advice in their own time and in areas of law with which they have expertise.
Who can use it?
You are eligible for Justice Connect Answers if you’re 18 years or older, have a low income, have a legal problem that is covered by our network of lawyers and have not already received legal advice on this issue from Justice Connect or elsewhere. Read more about our eligibility criteria.
How do I access Justice Connect Answers?
To ask a question, head to answers.justiceconnect.org.au, sign up, and start asking questions!