Our 2028 strategy
A bold new chapter for Justice Connect
Justice Connect has always been brave about doing things differently.
We’ve pioneered new pro bono partnerships, launched groundbreaking programs, and built smarter, more practical legal help for people and community organisations.
Our 2028 strategy is the next chapter in that journey.
Explore our 2028 strategy
💡 Our vision
A world in which legal support is within everyone’s reach.
🎯 Our purpose
To increase access to legal support and progress social justice.
🧭 Our values
Client-centered. Inclusive. Collaborative. Responsive. Innovative. Impactful.
🗺️ Our 2028 strategy statement
We put people first, innovating to build our communities’ skills, knowledge, and confidence, and grow access to legal support.
In recent years, the world has shifted rapidly.
Climate disasters, the pandemic, the housing crisis, and cost-of-living pressures have collided to create unprecedented hardship.
Legal problems have become more complex, more urgent, and more common, just as help has become harder to find.
Our 2028 strategy builds on everything we’ve learned and sets our direction for the next four years: helping more people, more effectively, and working toward a future where legal help is truly within everyone’s reach.
It’s ambitious, but achievable, focused on what matters most, and flexible enough to adapt as the world continues to change.
Explore our 2028 strategyTogether, we’ll focus on achieving four key goals:
Goal 1: Centre people in the design and delivery of all we do
We place the voices and stories of the people we support at the heart of our design process. We meet people where they are in order to create a more meaningful and accessible experience.
Goal 2: Understand and build practical legal capability
To create lasting impact, we must equip people with the knowledge, skills, and confidence to navigate legal issues, ensuring they can engage effectively with legal support when they need it.
Goal 3: Grow our reach and impact
As legal need continues to rise, we must expand the reach of our services while ensuring growth translates into measurable impact. This means assisting more people, prioritising underserved groups and areas, strengthening practical legal capability, and achieving positive legal and social outcomes.
Goal 4: Enhance our financial sustainability
We will strengthen our financial resilience by diversifying revenue, reducing reliance on single funding sources, and securing new revenue streams.
This is a strategy shaped by listening and learning. It’s bold, human, and built to last, so that when someone needs legal help, Justice Connect is a click, a call, or a conversation away.
And you can be part of the journey too.
If you believe in a future where legal support is within everyone’s reach, make a donation today.
Donate today