Our referrer tool
Our user research taught us that Justice Connect can be difficult to understand.
Why we created an online referrer tool
As an organisation with many programs across different states and territories, our sector colleagues are not always sure who we can, and cannot, assist.
We ran a range of workshops with organisations well-placed to identify help-seekers and direct them to Justice Connect from health and housing organisations and including 22 community legal centres.
Our online referral tool aims to eliminate uncertainty, providing a quick tool for sector colleagues to use to check whether a person they are assisting is likely to be eligible for a Justice Connect service, and then use the tool to make a warm referral of that person to Justice Connect for assistance.
You can explore our online referral tool for yourself, or make an online referral now.
Next steps for our referral tool and integration work
Justice Connect is committed to increasing access to justice, and to working collaboratively with other organisations to make navigating the system and services easier. We are currently working on a range of initiatives including:
- service mapping and identification of potential integration points between services
- identification of technology tools to support ecosystem integration
- development of legal sector shared taxonomies and data standards for referrals
We embrace digital innovation
We’re scaling our reach and impact through smart digital projects, so we can close the justice gap and progress social justice.
Read more about our digital innovation