Last updated 10 September 2021
New Victorian renting laws came into effect on 29 March 2021.
This page provides an overview of what happens if:
This page is up to date as of 10 September 2021 and applies only to residential renters in Victoria, Australia.
From 29 March 2021, the eviction moratorium is no longer in place and there are certain circumstances where your rental provider (previously called a landlord) can take steps to evict you.
If you are struggling with rent because of COVID-19, there is no longer a legal requirement for your rental provider to accept a rent reduction unless you applied to Consumer Affairs Victoria or VCAT before 29 March 2021.
If you fall 14 days behind in rent, your rental provider can now issue you with a Notice to Vacate, which is the first step in the eviction process. You don’t have to leave if you get a Notice to Vacate – you still have options. You can use Dear Landlord to find out your rights if you’re behind in rent, and what you can do in this situation.
If you are behind in rent or struggling to pay rent, Dear Landlord can help you understand your options based on your circumstances. Simply answer a few questions and Dear Landlord will help determine the best way forward, whether that’s helping you draft a payment plan request to your rental provider, prepare a VCAT review application, get ready for a VCAT hearing, end a lease, and finding further financial or legal help.
You should get legal help if:
For more about legal help, see Who can help me? below.
The residential tenancies list at VCAT is still hearing eviction matters by telephone or video. We encourage you to get legal advice before attending your hearing (see Who can help me?).
Any rent reduction agreements or orders made prior to 29 March will still apply until the expiry date of your agreement or order (which may be after the new laws come into effect).
If you have an existing rent reduction or rent deferral agreement or order made during COVID-19, use Dear Landlord to find out what this means for you.
From 29 March 2021, renters will have to pay their ordinary rent unless they have a current rent reduction agreement or dispute resolution order. If you fall behind in rent from 29 March 2021, your rental provider can take steps to evict you for rent arrears.
Your rental provider can increase your rent from 29 March 2021. For any new agreement since 19 June 2019, your rent can only be increased once every 12 months. You should get legal advice if you’re not sure.
From 10 September 2021, eligible Victorian renters can apply for the COVID-19 Rent Relief Grant. The grant is a one-off payment of up to $1500 to pay your rent. To find out about your eligibility for the grant, see our What COVID-19 financial support is available for Victorians?
If you need more financial support you may be eligible for a one-off payment towards your rent if you are in financial stress, through the Victorian Government’s Private Rental Assistance Program. Call your local homelessness and housing organisation to find out if you can access the program. This is not generally available for renters in public or community housing.
You can also speak to a financial counsellor. Financial counsellors are qualified professionals who provide free information, advice and advocacy if you are in financial difficulty or struggling with debts. Depending on your circumstances, financial counsellors can help you have debts reduced, access concession rates on bills and utilities, and apply for no interest loans.
You can end your rental agreement in certain circumstances. Dear Landlord can give you more information and where to get legal help if you want to take this step.
If you have moved out due to the impact of COVID-19 and owe rent, there are temporary protections currently in place. Your rental provider cannot ask you to repay any rent that you owe, until after 25 October 2021. This only applies to COVID-19 related rent arrears.
Justice Connect Homeless Law
Justice Connect’s Homeless Law service can provide legal representation if you receive a Notice to Vacate from your rental provider, if you have a VCAT hearing coming up, or you missed a VCAT hearing.
Our Homeless Law service can also offer help with rentals affected by family violence, and with housing debts.
Victoria Legal Aid
Victoria Legal Aid’s Legal Help telephone information and advice line is operating, and renters can call 1300 792 387 for assistance. There will be a surge in demand and delays, so it is recommended that only renters with current legal proceedings call that number for assistance.
Your local community legal service
Your local community legal service may also be able to offer you legal help.
Victorian Aboriginal Legal Service
If you are a Victorian renter who identifies as Aboriginal and/or Torres Strait Islander, you may want to contact the Victorian Aboriginal Legal Service for legal help.
You can also find a free tenant advocate (someone who isn’t a lawyer but has experience helping renters enforce their rights) in your local area who can help with advice and representing you at a hearing if you have a private rental property. Find your local Tenancy Assistance and Advocacy Program provider.
Anika is a free online legal service that provides advice and casework for Victorian tenants who need repairs at their rental property or to negotiate with your rental provider or agent.
Consumer Affairs Victoria
Consumer Affairs Victoria have limited phone services and are prioritising urgent matters. You can also make an online enquiry if your matter isn’t urgent. Consumer Affairs Victoria have a guide for renters available online.
This page will be updated regularly to reflect any changes that impact on the housing security of renters in Victoria.