If you are a tenant in a private rental property and are falling behind with your rent, Dear Landlord can help you to take early, proactive steps to try and avoid eviction.
Rent arrears are the most common reason people get evicted from private rental properties and we know that it can be hard to work out what do when facing rental stress.
Our 90-second animation provides an overview of the eviction process. Placing yourself in the process can help you identify what immediate steps you can take to try and stay on top of your situation.Watch the video
The Dear Landlord letter writer will ask you to enter some simple information (names, contact details, how much rent you owe and how much you can pay towards the arrears in addition to your rent) and draft a letter on your behalf that you can print or send by email to your landlord or real estate agent.
Justice Connect Homeless Law
03 8636 4408 / 1800 606 313 (free from landlines)
03 9416 2577
Victoria Legal Aid
1300 792 387
Victorian Aboriginal Legal Service
(for Aboriginal and/or Torres Strait Islander peoples)
03 9418 5999
Community Legal Centres
Some community legal centres provide legal help with tenancy matters. Find your local community legal centre on the Federation of Community Legal Centres (Vic) website:
Safe steps – 24/7 family violence support service
1800 015 188
(Family violence counselling, information & referral service)
1800 737 732
National Debt Helpline – Talk to a financial counsellor
1800 007 007
MoneySmart budget planner
Social workers can provide one-on-one support when you’re going through a difficult time.
Contact your local community service or local council to find out what support services may be available to you.
Find your local Tenancy Assistance and Advocacy Program provider on the Consumer Affairs Victoria website:
Find your local Tenancy Plus support provider:
If you are homeless or at risk of homelessness call the Victorian Statewide Homelessness Support Line on 1800 825 955. If you call during the day you will be connected to your nearest homelessness entry service. If you call outside of business hours, you will be connected to an after-hours service.
1300 018 228
Consumer Affairs Victoria – Goods left behind by tenants
Ask Izzy – online tool that helps you find local help services
Telstra mobile users can access Ask Izzy even if they don’t have credit.